About Us
Welcome to Pazteln
Pazteln is an online retail brand operated by Shenzhen Qin'angyuan Trading Co., Ltd. We want our customers to feel informed when browsing the store, comparing product details, and deciding what to purchase.
Our Approach
We believe online shopping should be straightforward. That means presenting useful product information, explaining shipping and return terms in accessible language, and providing a contact point when customers have questions about an order.
Our product listings are the place to find the current details and specifications of each item. Availability, prices, and any shipping options are shown during the shopping and checkout process rather than assumed to be the same for every customer or destination.
Customer Support
If you would like to ask about an item, delivery arrangements, or a return request, please contact our support team. For an existing order, including the order number helps us review your question efficiently.
Support Email: service@pazteln.com
Contact Phone: +86 13245711432
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)
We encourage customers to review our Shipping Policy, Return & Refund Policy, Terms of Service, and Privacy Policy before ordering, so the relevant purchase terms are clear.
Business Information
Brand: Pazteln
Website: https://pazteln.com
Operating Company: Shenzhen Qin'angyuan Trading Co., Ltd.
Registered Company Address: Room 101, No. 6, Shangduan 4th Lane, Yangmei Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong Province, China
The registered company address identifies the operating business. Returns should be sent only to a return destination specifically authorized by our support team; the company address is not automatically a returns warehouse.